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Accessibility Strengthening Act (BFSG)

Why our law firm is right for BFSG

Advice from tech-savvy lawyers
Examination of exemptions from the BFSG
Clear and structured recommendations for action
Representation in case of warnings

BFSG Overview

The Accessibility Strengthening Act, or BFSG for short, comes into force on 28 June 2025. It is intended to ensure that products and services are accessible to people with disabilities.

The Accessibility Strengthening Act (BFSG) is only aimed at the B2C sector, i.e. products and services that are sold directly to end consumers. This obligation does not apply to B2B websites that exclusively serve business customers.

Digital offers include products and services in the digital space. Digital products are, for example, computers, smartphones, e-book readers or games consoles. Digital services include, for example, websites, apps or online banking.

All websites that offer services such as web shops, contact forms or appointment bookings must therefore be accessible in future.

Barrier-free accessibility means that the digital services must be ‘findable, accessible and usable for people with disabilities without particular difficulty, generally without assistance and in a generally customary manner.’ (Section 3 para. 1 sentence 2 BFSG). For public websites, the guideline for accessibility is standard EN 301 549, which refers to the international standard WCAG 2.1. A standard for non-public websites is currently being developed and has not yet been published.

Please note: However, operators of websites that fall under the BFSG must do more than just implement technical accessibility: They are also obliged to disclose in their general terms and conditions or in another clearly noticeable place how they fulfil the requirements of the BFSG. 

Who does the Accessibility Strengthening Act (BFSG) apply for?

In general, compliance with the Accessibility Strengthening Act is mandatory for all companies that provide digital services. 

Examples

  • Websites with online shop

  • Websites where appointments can be made online

  • Ticket systems that are used in the context of events, for example

  • App provider

  • E-book sales outlets

  • Telecommunication services

  • E-learning platforms

Possible exceptions

  • Micro-enterprises that provide services (micro-enterprises = fewer than ten employees and a maximum annual turnover of € 2 million or a maximum annual balance sheet total of € 2 million)

  • In the event of disproportionate burdens for the company or measures that change the nature of the digital offering

Need legal advice on the BFSG?

This is how we support you

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Examination of the implementation obligation

We examine whether your products or services fall under the BFSG and check whether your website, app, or e-commerce system meets the legal requirements.

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Advice on implementation

We cannot take care of the technical implementation for you. However, we will be happy to advise you on the specific requirements and also on the obligation to document and provide evidence that you fulfil the requirements of the BFSG. This is particularly important in order to protect yourself from possible warnings, fines or legal action.

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Legal assistance in the event of a warning

If you receive a warning letter as a result of the BFSG, we will be happy to assist you with a quick assessment of the facts by our specialised lawyers. A premature cease-and-desist declaration can have considerable consequences - such as high contractual penalties in the event of repeated infringements as well as possible claims for information and damages.

Your contact persons

Porträt von Luise Klufmöller
Luise
Klufmöller LL.M.
Lawyer | Specialist lawyer for copyright and media law | Specialist lawyer for intellectual property law
Porträt von Thilo Märtin
Thilo
Märtin
Lawyer I Equity Partner I Managing Director MKM Datenschutz GmbH I Managing Director MKM Compliance GmbH 

Frequently asked questions and answers

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